Page 131 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Training and Development System

Notes 3. Employee is permitted to copy the trainers’ way.
4. Demonstration by the trainer and practice by the trainee are repeated until the trainee
masters the right way to handle the job.

5. Finally, the employee does the job independently without supervision.
Procedure of Job Instruction Technique (JIT)

JIT consists of four steps:
 Plan: This step includes a written breakdown of the work to be done because the trainer
and the trainee must understand that documentation is must and important for the
familiarity of work. A trainer who is aware of the work well is likely to do many things
and in the process might miss few things. Therefore, a structured analysis and proper
documentation ensures that all the points are covered in the training program. The second
step is to find out what the trainee knows and what training should focus on.

Then, the next step is to create a comfortable atmosphere for the trainees’ i.e. proper
orientation programme, availing the resources, familiarizing trainees with the training
programme, etc.
 Present: In this step, trainer provides the synopsis of the job while presenting the participants
the different aspects of the work. When the trainer is finished, the trainee demonstrates
how to do the job and why is it done in that specific manner. The trainee actually
demonstrates the procedure while emphasising the key points and safety instructions.

Figure 8.2: Job Instruction Techniques

Plan Present

Follow-up Trial

 Trial: This step is actually a kind of rehearsal step, in which trainee tries to perform the
work and the trainer is able to provide instant feedback. In this step, the focus is on
improving the method of instruction because a trainer considers that any error, if occurring,
may be a function of training, not the trainee. This step allows the trainee to see the after-
effects of using an incorrect method. The trainer then helps the trainee by questioning and
guiding to identify the correct procedure.
 Follow-up: In this step, the trainer checks the trainee’s job frequently after the training
programme is over to prevent bad work habits from developing.

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