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Unit 8: Training Methods
The hiring cost is lower because of low turnover and reduced production cost Notes
The loyalty of employees is increased & opportunities for growth are frequent.
Self Assessment
Fill in the blanks:
7. Job instruction training is a four-step process involving preparation presentation,
performance and ………………......
8. ................................... allows the manger to operate in diverse roles and understand the
different issues that crop up.
9. .................................... is an ongoing relationship that is developed between a senior and
junior employee.
8.4 Group Building Methods
8.4.1 Committee Assignments
Trainees are asked to solve an actual organisational problem. The method helps to develop
team spirit and work unitedly towards common goals.
8.4.2 Discussion Method
(Also called Syndicate Discussion)
A discussion is usually effective in engaging learners and encouraging participation. Peer learning
is one of the most direct benefits resulting from the discussion method. Discussions can involve
small groups of two to eight people. Typically, discussions centre around problems, questions,
ideas, or issues presented to the group for consideration and verbal exploration. During the
discussion, you play the role of facilitator and pose questions, encourage involvement, manage
the environment, and summarize conclusions reached by the group. Be sensitive to group
dynamics during discussions so that they remain focused, and be prepared to intervene when
discussions deteriorate into debates or arguments.
One way to stimulate a discussion is to pose questions to the group that build interest or elicit
opinions. The discussion method is an excellent way in which new insights can be stimulated
because learners can present diverse perspectives, experiences, and opinions. To increase the
chances for success in using the discussion method, it is best if you remain as neutral as possible.
Discussion works best when chairs are arranged in a circle or with other seating arrangements
that encourage learners to look at each other.
In addition to behaviour problems, such as interpersonal conflict, one potential disadvantage of
the discussion method is that meaningful results may not be achieved. If learners get off track or
if one person dominates the discussion, then learners feel the discussion was a waste of time.
This disadvantage can be overcome through effective group facilitation. Another disadvantage
of discussions is that they can be quite time-consuming if many people have contributions to
make or when learners are verbose. Addressing those problems also requires skilled facilitation.
One way to stimulate a discussion is to pose questions to the group that build interest or elicit
opinions. The discussion method is an excellent way in which new insights can be stimulated
because learners can present diverse perspectives, experiences, and opinions. To increase the
chances for success in using the discussion method, it is best if you remain as natural as possible.
LOVELY PROFESSIONAL UNIVERSITY 129
