Page 192 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Unit 11: E-Learning

11.1.3 E-learning Programme Process Notes

There are a series of activities involved in the successful implementation of e-learning
programmes which can together be termed as e-learning programme process. E-learning
programme process is by and large similar to traditional training process with minor changes.

It is shown in Figure below.
Figure 11.2: E-learning Programme Process

Understand the learner
characteristics and design
the programme

Identify the Create
business needs infrastructure
and learning E-Learning and then
needs process develop or buy
the content

Launch the programme,
track the progress, and
measure the results

Needs identification: The idea of introducing e-learning should start with needs identification.
Needs identification will have to look at the business case for investment in e-learning as well
as the need and comfort level of employees with specific reference to e-learning.

Example: When the business is in serious recession and the board of directors have
proposed cost reduction at all levels it would be very difficult to justify the proposal for investing
huge sums of money to develop e-learning infrastructure.

Similarly, if most of the employees are illiterate or manual labourers there would be little logic
to initiate a proposal for asynchronous learning.
Design the programme: Once a clear need is identified and the management accepts the proposal
for investment to develop e-learning programmes, then the training managers have to look for
designing appropriate programmes based on the nature of learning as well as the characteristics
of the learners.

Example: Most of those who can attend classroom training can be comfortable with
synchronous learning programmes but those who have to learn on their own through
asynchronous approaches require motivation, initiative and knowledge of handling the
communication gadgets.

!
Caution While designing the e-learning programme, designers must examine whether it
should be a totally e-learning approach or should it be blended with other traditional
methods of training.

LOVELY PROFESSIONAL UNIVERSITY 187