Page 194 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Unit 11: E-Learning

5. Keep students focused: Use graphics and colours to highlight key phrases. Notes
6. Create a non-threatening environment: Create an atmosphere in which questions and
participation are welcome. At the same time, establish your expertise and authority to
lead the learning session.
7. Practice, practice, practice to build your confidence in teaching online sessions.
8. Be upbeat: Develop a conversational tone and be enthusiastic.

9. Be organized: You can’t show up and wing it. You must have materials and a game plan
ready to ensure the flow. Put pencil marks on the hard copy for how you will present the
slides. Practice moving the mouse around on the instructor interface.
10. Check in with learners: Are they following the material or have they fallen behind?
11. Be receptive to criticism: Don’t let your ego get in the way.

Notes Criteria to Choose the best Technology Package
Conducting e-learning programmes requires proper technology infrastructure, like the
hardware and software of computer and other communication devices. Technology is
very important in e-learning without which there would no interface between the trainer
and the trainees. Therefore, selection, installation and maintenance of technology
infrastructure should be at the top of the agenda. Following are some of the guidelines for
choosing appropriate technologies:
 Scalability: Look for solutions that evolve with your business, scaling as needed,
without service interruptions.
 Reliability: Look for a robust system built on proven technologies from companies
with proven track records and superior customer service.

 Security: Look for a platform that supports security at a foundational level. Be sure
that the system’s security provides the flexibility necessary to enable your business
processes.
 Adaptability: Look for a system that supports current business processes and provides
the configurability necessary to enable future processes.

 Low Total Cost of Ownership: The cost of deploying a new system often exceeds
budgets, especially when the system is highly customized or difficult to maintain.
Look at hidden customization and maintenance costs as you assess a solution’s long-
term value.

Self Assessment

Fill in the blanks:

1. E-learning is the …………… term to describe the fields of online learning, web-based
training, and technology-delivered instruction.
2. The four steps in e-learning programme process are Needs identification, Design the
programme, Infrastructure and …………….
3. In the ……………. approach, the learning takes place with time delay as well as the trainer
and learner are physically separated from each other.

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