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Unit 11: E-Learning
materials and training delivery methods. Make sure that trainers experience the technology Notes
before using it for instruction. Ask them to take an online course or two and attend a satellite or
video conference event to see what it’s like being a learner. E-trainers need practice and a good
overview of the job, including how to:
Understand different learning technologies and the advantages and disadvantages of each
of them.
Select courses for conversion.
Convert courses or learning content with a media selection guide (this helps instructors to
choose the best technologies for Web-based, CD-ROM, satellite, video conferencing, and
other training).
Design for short segments of 10 to 15 minutes.
Build in interactivity for 30 to 50% of the programme and vary the activities to ensure an
active learning event rather than a passive learning experience.
Create effective visual aids.
Dress properly when using the video.
Create effective remote site materials.
Prepare evaluation tools.
Train remote site facilitators.
Ensure easy registration and identify pre-course administration requirements.
Deliver the learning experience based on the selected technologies.
Set up contingency plans for situations when the technology doesn’t work.
Establish learner support systems before, during, and after learning delivery like help
line and email access.
Use all equipment and applications depending upon the suitability.
11.3.2 Guidelines for Online Instructors
Assess the time requirement for offline work: Online instructors need to prepare for the class, and
may require to create extra materials personalized for learners. In addition, they must take time
to respond to students by writing mails for their queries.
Encourage interactivity: There are several ways to encourage interaction. For example, ask
open-ended questions, just as you would in a live classroom setting. Send e-mails to students
who aren’t posting questions but who are visiting the message boards. Encourage participants
to answer one another’s questions and respond to comments. This creates an environment
where it’s okay to make mistakes.
Act with attention: The instructor’s answers are posted permanently, for all to see. Unlike a
one-time live classroom workshop, if the instructor feels that his answer was lacking, he can go
back and add a more informed response to the message thread.
Hone teaching skills: Remember, even though online training takes place in a high-tech setting
with world class communication gadgets, all of them can be effective only if the instructor is
good at teaching and facilitating the learner activities.
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