Page 207 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Training and Development System

Notes

Notes Audios can be used to capture the talk or discussion of a session for future use and
reference. The golden rules for using audio media are as under:
1. Consider whether an audio can enhances learning in a given situation.
2. Test the source with a group of experts for validity and quality.

3. Don’t have more than 20 minutes of audio at a stretch without a break for discussion.
4. Clarify the doubts/questions of the audience after the presentation.
5. Debrief the audience before closing, to help them understand what the substance of
the cassette was and how it has benefited in learning.

12.1.3 Telecommunications

The advancement of communication technology has brought in lot of advantages. Figure 12.3
shows communication through satellite connectivity.

Example: Trainees placed in different geographical locations across the world can be
connected to interact simultaneously by conference call of the telephone.
We can go a little further; an Indian company that desires its HR managers to be taught by world
class professors on important topics like strategic HRM need not take the trouble of inviting
busy resource persons like Dr. Dave Ulrich from USA. He can teach the Bangalore-based trainees
form his Michigan office through video conferencing facility.

Figure 12.3: Communication Network

Look at the contemporary work-styles. Members of a team are distributed across seven continents,
managers of a department are posted in several countries and directors of the company are
living in different parts of the world. Most often, it is practically not viable to call them physically
for a meeting or workshop for various reasons like constraints of time, money and business.
Communication technology helps delivering the same programme across the world instantly.
But in spite of the advantages, telecommunication media cannot replace the face to face interaction
of trainer and the trainees which occurs at a single location. The cost of video conferencing is
really prohibitive at the moment. It is a delicate technology and a small hiccup can cause serious
trouble for the programme.

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