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Organization Change and Development




                    Notes         members, role clarification and analysis, decision making, problem solving, and communities
                                  of practice, among other. One of the most important objective of team building interventions
                                  relies on improving interdependency of team members. The underlying premise is that  the
                                  aggregated value of the team is much greater than any individual. According to Robbins (1994),
                                  Team building is applicable where group activities are  interdependent. The  objective is to
                                  improve the  coordination efforts  of  members,  which  will  result in  increasing  the  team’s
                                  performance.”

                                          Example: Many of them visualize data gathering as an intervention whereas it is treated
                                  as only preparatory work for OD by others.
                                  Therefore, the classification of OD interventions shows variation. Nevertheless, OD interventions
                                  can be classified on two bases: approach adopted in using OD interventions and target of OD
                                  interventions.
                                  On the  basis of approach adopted  in using OD interventions, these are  classified into two
                                  categories: process interventions and structural interventions. Process interventions are those
                                  which emphasize process to accomplish a change. Structural interventions involve an adjustment
                                  or change in the organisation’s structure to accomplish changed goals. Some Interventions may
                                  focus on changes in the task. Whereas others focus on setting objectives. Table presents some
                                  common process and structural OD interventions.
                                  On the basis of target of OD interventions, these can be designed to improve the effectiveness or
                                  individuals. Dyads, teams and groups, intergroup relations, and total organisation. The table
                                  given below presents some of these interventions.

                                                     Table 7.1:  Process and  Structural OD  Interventions

                                              Process OD Interventions          Structural OD interventions
                                      Sensitivity training                Job redesign
                                      Team building                       Work schedule option
                                      Survey feedback                     Process consultation
                                      Behavior modification               Management by objectives
                                      Grid organisation development       Collateral organisation
                                      Career planning                     Decision centers
                                      Job expectation technique
                                      Organisational renewal process

                                                      Table 7.2:  OD Interventions  for Specific  Targets

                                            Target                           Interventions
                                      Individuals       Life and career planning
                                                        Role analysis technique
                                                        Coaching and counseling
                                                        Sensitivity training
                                                        Skill development for technical task relationships. Decision Making
                                                        Problem solving planning and goal setting
                                                        Grid OD Phase I
                                      Dyads             Process consultation
                                                        Third Party peace making
                                                        Grid OD phase I and II
                                      Team and groups    Team building                                   Contd...
                                                        Family T-group
                                                        Survey feedback
                                                        Process consultation
          98                                LOVELY PROFESSIONAL UNIVERSITY
                                                        Role analysis technique
                                                        Skill development for decision making problem solving planning and
                                                        goal setting in group activities
                                      Inter group relations    Inter group activities
                                                        Organisational mirroring
                                                        Techno structural interventions
                                                        Process consultation
                                                        Third party peace making at group level
                                                        Survey feedback
                                                        Grid OD phase III
                                      Total organisation    Techno structural interventions
                                                        Confrontation meetings
                                                        Strategic planning activities
                                                        Survey feedback
                                                        Grid OD phases IV, V, and VI
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