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Logistics and Supply Chain Management




                    Notes          In another example, Texas Instruments reports EDI has reduced shipping errors by 95 percent,
                                   field  inquiries by  60 percent,  data entry  resource requirements  by 70  percent,  and  global
                                   procurement cycle time by 57 percent.
                                   While EDI has made significant inroads into logistics communication, its penetration is beginning
                                   to plateau at about 50 percent of the transactions. Large manufacturers, distributors, and retailers
                                   have adopted EDI as a means  to exchange information with major trading partners, but the
                                   substantial setup costs and expertise required have limited its application by medium and small
                                   firms.
                                   Communication and information standards are essential for  EDI. Communication  standards
                                   define technical characteristics  so that  the  computer  hardware  can  correctly  perform the
                                   interchange. Communication standards  deal with character sets,  transmission priority, and
                                   speed.  Information standards dictate the  structure and  content  of the message.  Standards
                                   organizations have developed and refined two general standards as well as numerous industry-
                                   specific standards in an effort to standardize both communication and information interchange.

                                   Communication Standards

                                   The  most generally accepted communication  standards  are ANS X.I 2 (American  National
                                   Standards Committee X.12) and UN/EDIFACT (United Nations/Electronic Data Interchange for
                                   Administration, Commerce, and Transport). X.12 is promoted as  the U. S. standard;  while
                                   EDIFACT is promoted by the United Nations as more of a global standard. Each organization
                                   has defined a structure for exchanging common data between supply chain partners. Experts
                                   indicate that the most likely migration path is to EDIFACT standards. The National Institute of
                                   Standards and Technology (NIST) and automotive  experts are further driving  information
                                   integration by experimenting with approaches to exchanging data for the entire business cycle.
                                   The program, known as STEP (Standard for the Exchange of Product Model Data), was designed
                                   for exchanging design and engineering data between supply chain partners. STEP should allow
                                   users to integrate business and technical systems data involving all elements of the business
                                   cycle including design, analysis, manufacturing, sales, and service.

                                   EDI Transaction Sets

                                   Communication standards are implemented via transaction sets. A transaction set provides a
                                   single common standard to facilitate information interchange between partners in any industry
                                   and country. For each industry, the transaction set defines the types of document that can be
                                   transmitted.  Documents cover  common  logistics  activities  such  as ordering,  warehouse
                                   operations, and transportation. The transaction set consists of a transaction code (or ID) and is
                                   followed  by  the  required  data.  The  transaction  code  indicates  whether  the  electronic
                                   communication is a warehouse shipping order (code 940) or a warehouse stock transfer receipt
                                   (code 944), for example. In addition to the transaction code, a warehouse transaction contains
                                   warehouse number, item number, and quantity.

                                   6.5.2 Internet

                                   The widespread availability of the Internet and standardized interfaces offered through Internet
                                   browsers such as Netscape and Internet Explorer has substantially expanded the opportunities
                                   and capability to exchange information between firms of all sizes. The Internet is quickly becoming
                                   the supply chain information transmission tool of choice for forecasted requirements, orders,
                                   inventory status, product updates, and shipment information. In conjunction with a PC and an
                                   Internet browser, the Internet offers a standard approach for order entry, order status inquiry,





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