Page 191 - DMGT524_TOTAL_QUALITY_MANAGEMENT

Total Quality Management

Notes Answers: Self Assessment

1. Failure Mode and Effect Analysis 2. Effects analysis
3. Design 4. Effect
5. Failure 6. Employees

7. Cross functional 8. Participation
9. FMEA document 10. Block diagrams
11. FMEA 12. Objective
13. Increased length 14. Length
15. Design 16. Quality; reliability

12.10 Further Readings

Books Besterfield, Dale H. (2011), Total Quality Management, Pearson Education, India
Charantimath M. Poornima (2009), Total Quality Management, Pearson Education,
India

Mukherjee N.P. (2006), Total Quality Management, PHI Learning Pvt. Ltd.
Nigam, Shailendra (2009), Total Quality Management, Excel Books, India

Online links http://castle.eiu.edu/~pingliu/tec5133/resources/FM.ppt

http://www.denizon.com/quality-assurance/total-quality-management/
http://www.fmeainfocentre.com/handbooks/umich.pdf
http://www.slideshare.net/arunkumarkgr/failure-mode-effect-analysis

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