Page 193 - DMGT524_TOTAL_QUALITY_MANAGEMENT

Total Quality Management

Notes It can be considered as the medical science of machines. Total Productive Maintenance (TPM) is
a maintenance program which involves a newly defined concept for maintaining plants and
equipment. The goal of the TPM program is to markedly increase production while, at the same
time, increasing employee morale and job satisfaction.
TPM brings maintenance into focus as a necessary and vitally important part of the business.
It is no longer regarded as a non-profit activity. Down time for maintenance is scheduled as a
part of the manufacturing day and, in some cases, as an integral part of the manufacturing
process. The goal is to hold emergency and unscheduled maintenance to a minimum.
TPM was introduced to achieve the following objectives. The important ones are listed below:

Avoid wastage in a quickly changing economic environment.
Producing goods without reducing product quality.
Reduce cost.
Produce a low batch quantity at the earliest possible time.

Goods send to the customers must be non-defective.
Achieve maximum effectiveness of the equipment.
Involve all equipment operators in developing maintenance skills.
Improve reliability of the equipment.

Achieve an economic balance between prevention costs and total costs while reducing
failure costs.

Example: Companies that apply TPM:
1. Delicia
2. Heineken

3. Unilever
4. Solvay

Self Assessment

Fill in the blanks:
1. TPM is an innovative …………………… concept.
2. ………………… was the first company to introduce plant wide preventive maintenance in
1960.
3. TPM is an organization wide effort aimed at reducing …………………… due to equipment
failure, slowing speed and defects.
4. The goal of the TPM program is to markedly increase …………………… while, at the same
time, increasing …………………… and job satisfaction.

13.2 Planning for TPM

The first step in implementing Total Productivity Maintenance is assessment of current
performance. It helps in understanding current level of performance so that future plans for
improvement can be implemented. Thus organizations need to assess existing maintenance

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