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Global HRM




                    Notes          2.1.2 Reasons for the Convergence of the Cultures

                                   Factors that have encouraged the convergence of certain aspects of culture among nations are:
                                   1.  Improvements in transport and communications and a huge increase in the number of
                                       people visiting foreign countries.

                                   2.  Globalisation of media resulting in the same newspaper and magazine article appearing
                                       in all nations.
                                   3.  Similarities in the tastes and consumption patterns of young people.

                                   4.  The operation of multinationals across the world, supplying standardised products and
                                       frequently using undifferentiated marketing strategies.
                                   5.  A seemingly worldwide increase in consumers’ willingness to accept fresh ideas and try
                                       new products.
                                   6.  Adoption of similar technologies in several countries, creating common work experiences
                                       and working methods.

                                   2.1.3 Importance of Cultural Sensitivity to Organisations

                                   Global organisations need to know about cultural differences among nations in order to be able
                                   to:
                                   1.  Communicate effectively with customers, suppliers, business associates and partners in
                                       other countries and with foreign employees,

                                   2.  Conduct negotiations and understand the nuances of the beginning postures of the other
                                       parties into a negotiation,
                                   3.  Predict trends in social behaviour likely to affect the firm’s foreign operations,

                                   4.  Understand ethical standards and concepts of social responsibility in various countries,
                                   5.  Predict how cultural differences will affect consumer reactions to advertisements and
                                       other  promotions,

                                   6.  Foster relationships between union confederations and employee associations requiring
                                       cultural empathy,
                                   7.  Understand local government policies and influence it for business promotion,

                                   8.  Conduct efficient meetings in different countries and encourage employee participation
                                       in management,
                                   9.  Understand how people interpret market research and other information.


                                     

                                     Caselet     Success of the Electronic Giant-Samsung in
                                                 Different Countries


                                           lectronics  major  Samsung  was  successful  in  its  international  operations  by
                                           integrating  itself  with  the  cultural  sensitivity.  Samsung,  the  South  Korean
                                     Econglomerate, runs business right across Europe, from Hungary where TVs are
                                                                                                          Contd...



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