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Unit 14: Contemporary Issues in Store Management
14.5 Summary Notes
The legal issues will vary according to what country you are in.
Ethical issues are more general and would include things like not getting supplies from an
unethical source, being honest with the customer etc.
Now-a-days Internet has important ethical connotations for retailing.
Positive use of the Internet to publicise retailers’ social responsibility contrasts with
questionable exploitation of the Web’s anonymity.
The Net not only offers freedom of speech, but also widens opportunities for irresponsible
activity.
Copyright has been internationally standardized, lasting between fifty to a hundred years
from the author’s death, or a finite period for anonymous or corporate authorship.
Most jurisdictions recognize copyright limitations, allowing “fair” exceptions to the
author’s exclusivity of copyright, and giving users certain rights.
“Trademark is a mark or symbol used by a trader in association with specific goods
manufactured and or sold; mark may be a symbol of reputation of some kind in the goods
for its origin or quality or both.”
14.6 Keywords
Acquisition: An acquisition is a purchase of one organization by another.
Copyright: Copyright is a legal concept, enacted by governments, giving the creator of an
original work of authorship exclusive rights to control its distribution, usually for 70 years after
the author’s death, after which the work enters the public domain.
Joint Ventures: In a joint venture, two or more organizations form a separate, independent
organization for strategic purposes.
Long Term Contracts: In this arrangement, two or more organizations enter a legal contract for
a specific business purpose.
Merger: A merger is a legal transaction in which two or more organizations combine operations
through an exchange of stock.
Online retailing (also known as B2C or business-to-consumer e-commerce): This is basically a
Web-enabled interface between your company and your target consumer for selling products
and services on the Web with the facility of online payment.
Strategic Partnering: Strategic partnering occurs when two or more organizations establish a
relationship that combines their resources, capabilities and core competencies to achieve some
business objective.
Trademark: Trademark is a mark or symbol used by a trader in association with specific goods
manufactured and or sold; mark may be a symbol of reputation of some kind in the goods for its
origin or quality or both.”
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