Page 5 - DMGT553_RETAIL_STORE_MANAGEMENT
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CONTENT
Unit 1: Introduction An Overview of Retail Operations 1
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Unit 2: Different Layout & Designs 22
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Unit 3: Pre-Store Opening 37
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Unit 4: Store Opening and Closing 57
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Unit 5: Retail Arithmetic 73
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Unit 6: Stock Management 91
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Unit 7: Store Audit 105
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Unit 8: HR in Operations 125
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Unit 9: Store Finance and Controls 157
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Unit 10: Cash Management 174
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Unit 11: Loss Prevention and Shrinkage Control 195
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Unit 12: The Customer Service Desk 209
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Unit 13: Different Fixtures Available for a Retail Store 225
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Unit 14: Contemporary Issues in Store Management 239
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