Page 40 - DLIS006_INFORMATION SOURCES AND SERVICES

Unit 2: Reference Services

2.6 Keywords Notes

Books: A packaged carrier of information and knowledge.
Growing Organism: A biological phenomenon indicating growth, not necessarily indicated
externally.
Information: A society in which the central instrument of change, force and direction is
information and knowledge.
Knowledge: Organized information irrespective of the physical form.

Reader/User: A person using the resources of a library; a customer of information and information
institutions.
Reference Books: The books which are used to answer immediate questions of users. These
books are kept for reference only and are not allowed to be used outside the library.
Reference Material: Books and other library materials which may not be borrowed for use out of
the library, either because of their nature is such that they are prepared for brief consultation
rather than for continuous reading, or they belong to a reference collection from which items
may not be borrowed.
Reference Service: Is the establishing of contact between Reader and Book by personal service.

2.7 Review Questions

1. Why do users require reference sources?
2. How can the librarians help the users to locate information and to overcome the problems
faced by them?
3. Define the concept of Reference Service.
4. Explain the relation between Reference Service and Information Service.

5. Enumerate the needs of Reference Service.
6. List the types of Reference Service.
7. Differentiate between Ready Reference and Long Range Reference Service.
8. Explain Reference Service in different types of libraries.

Answers: Self Assessment

1. Reference Work 2. Referral Service
3. information 4. reference books
5. Ready reference service 6. Assimilation

7. Long range reference service 8. preparation, service and assimilation
9. False 10. True
11. True 12. True

13. True

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