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Information Sources and Services
Notes 2.8 Further Readings
Books Cheney, F. N. and Williams W. J. (2000) Fundamental reference sources. Ed.3. ALA,
Chicago.
Crawford, John. (2000) Evaluation of library and information services. ASLIB, London.
Farmer, L.S.J., Ed. (2007) The human side of reference and information services in academic
libraries: adding value in the digital world. Chandos Publishing, Oxford.
Fourie, D. and Dowell, D. (2002) Libraries in the information age. Libraries Unlimited,
New York.
Katz, William A. (1987) Introduction to reference work: reference service and reference
process. v.2. Ed. 5. McGraw-Hill, New York.
Krishan Kumar (1996) Reference service. Ed. 3. Vikas Publishing, New Delhi.
Online links http://library.ryerson.ca/info/policies/refpolpublic/
http://library.uaf.edu/ls101-reference-services
http://www.libraries.uci.edu/
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC234266/
36 LOVELY PROFESSIONAL UNIVERSITY