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Information Technology and Application

                     Notes         These are in addition to the hardware and software decisions (like content management systems),
                                   participation issues (like good taste, harassment, confidentiality), and features to be supported.
                                   Intranets are often static sites. Essentially they are a shared drive, serving up centrally stored
                                   documents alongside internal articles or communications (often one-way communication).
                                   However, organizations are now starting to think of how their intranets can become a
                                   ‘communication hub’ for their team by using companies specializing in ‘socialising’ intranets. The
                                   actual implementation would include steps such as:
                                        Securing senior management support and funding.
                                        Business requirements analysis.
                                        Identify users’ information needs.
                                        Installation of web server and user access network.
                                        Installing required user applications on computers.
                                        Creation of document framework for the content to be hosted.
                                        Users’ involvement in testing and promoting the use of intranet.
                                        Ongoing measurement and evaluation, through benchmarking against other intranets.
                                   Another useful component in an intranet structure is to maintain the Intranet. For feedback on the
                                   intranet, social networking can be done through a forum for users to indicate what they want and
                                   what they do not like.

                                   Self Assessment
                                   State whether the following statements are true or false:
                                      6. Intranets can serve as powerful tools for communication within an organization vertically
                                         and horizontally.
                                      7. Intranets does not promote common corporate culture.
                                      8. Most organizations devote considerable resources into the planning and implementation
                                         of their intranet as it is of strategic importance to the organizations success.


                                   9.5  Summary
                                        An intranet is a computer network that uses Internet Protocol technology to securely share
                                         any part of an organization’s information or network operating system within that orga-
                                         nization.
                                        Intranets are being used to deliver tools and applications, e.g., collaboration (to facilitate
                                         working in groups and teleconferencing) or sophisticated corporate directories, sales and
                                         customer relationship management tools, project management etc., to advance productivity.
                                        Intranets can serve as powerful tools for communication within an organization, vertically
                                         and horizontally.
                                        Users can view information and data via web-browser rather than maintaining physical
                                         documents such as procedure manuals, internal phone list and requisition forms.
                                        The intranet can also be linked to a company’s management information system, for
                                         example a time keeping system.


                                   9.6 Keywords
                                   Intranet      : An intranet is a computer network that uses Internet Protocol technology to
                                                  securely share any part of an organization's information or network operating
                                                  system within that organization. It is the connection of computer networks in a
                                                  local area.
                                   Fragmentation  : In computer storage, fragmentation is a phenomenon in which storage space is
                                                  used inefficiently, reducing storage capacity and in most cases reducing the
                                                  performance.
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