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Principles and Practices of Management                         Anand Thakur, Lovely Professional University




                    Notes                           Unit 15: Team and Team Work


                                     CONTENTS
                                     Objectives
                                     Introduction

                                     15.1 Creating Effective Teams
                                     15.2 Types of Teams
                                     15.3 Team Building

                                          15.3.1  The Purpose of Team Building/High-performance Teams
                                          15.3.2  Developing Team Members’ Self-management Skills
                                     15.4 Quality Circles
                                          15.4.1  Benefits of Quality Circles
                                          15.4.2  Introducing Quality Circle in an Organisation

                                          15.4.3  Problems in Implementation of Quality Circles
                                     15.5 Summary
                                     15.6 Keywords

                                     15.7 Self Assessment
                                     15.8 Review Questions
                                     15.9 Further Readings

                                   Objectives

                                   After studying this unit, you will be able to:
                                       State how effective teams are created

                                       Discuss types of teams and team building
                                       Describe quality circles

                                   Introduction

                                   A team is a relatively permanent work group whose members must coordinate their activities
                                   to achieve one or more common objectives. The objectives might include advising others in the
                                   organisation, producing goods or services, and carrying out a project. Because achievement of
                                   the team’s objectives requires coordination, team members depend on one another and must
                                   interact regularly. A work team generates positive synergy through coordinated effort. Their
                                   individual efforts result in a level of performance that is greater than the sum of those individual
                                   inputs. Teams have far-reaching impact in today’s workplace. They have become an essential
                                   part of the way business is being done.
                                   Teams imply a high degree of coordination among their members, along with a shared belief
                                   that winning (achieving team goals) is not only desirable but the very reason for the team’s
                                   existence. You can infer that any team is a group, but unfortunately, not all groups have the high
                                   degree of interdependence and commitment to success that we traditionally associate with the



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