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Unit 15: Team and Team Work
concept of a team. Although the desire to achieve high levels of commitment and coordination Notes
is common among organisations using teamwork, the nature of specific teams varies
considerably. Two major dimensions along which teams differ are differentiation of team roles
and integration into the organisation.
15.1 Creating Effective Teams
The four possible combination – high or low differentiation plus high or low integration – are
associated with creation of effective teams.
1. Advice/Involvement,
2. Production/Service,
3. Project/Development, and
4. Action/Negotiation.
The Table 15.1 explains these four types of combinations with their resultant output.
Table 15.1: Ways Organisations Apply Team Work
1. Advice and Involvement: An advice/involvement team is a team formed to generate
input from a broad base of employees. They are low in differentiation. Team members
meet only long enough to generate ideas or develop proposals. The work group takes on
problem solving as one of its daily activities. Because this team has a limited scope of
control, the use of teamwork has essentially no impact on the organisation’s management
structure.
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