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Unit 11: Human Resources and Development




          new fields. To this end, employee capabilities must be continually trained, developed  and  Notes
          expanded. The employees must be encouraged to take risks, experiment, innovate and make
          things happen in an atmosphere of  mutual trust,  goodwill and cooperation. "People  need
          competencies to perform tasks. Higher degree and quality of performance of tasks  requires
          higher level or degree of skills. Without continuous development of competencies in people, an
          organisation is not likely to achieve its goals. Competent and motivated employees are essential
          for organisational survival, growth and excellence" (IGNOU, MS 22, p.6).
          HRD is needed in an organisation because:
          1.   HRD improves the capabilities of people. They become innovative and enterprising - ever
               eager to take  risk and  get ahead.  It improves  the all  round  growth  of an employee.
               Feedback  and guidance from  superiors  help  employees grow  continually and  show
               superior performance.
          2.   HRD improves team work.  Employees become  more open  and trust  each other.  The
               organisational climate, too, improves a lot.

          3.   HRD leads to greater organisational effectiveness. Appropriate employee-centered policies
               help the organisation achieve its goals more efficiently.
          4.   Performance related rewords help  employees realise the importance of utilising  their
               skills fully in the service of organisational goals. The organisation's overall health and
               self-renewing capabilities, too, improve quite significantly.

          For any dynamic and growth-oriented organisation to survive in a fast-changing environment,
          HRD activities play a very crucial role. Recent economic restructuring in India at the macro-
          level influenced  the need  for production restructuring at unit (micro) level and production
          restructuring  necessitated labour restructuring  vis-à-vis  restructuring of HRD activities  in
          organisations. Training, retraining and redeployment have now become buzzwords in corporate
          circles as market globalisation (which is an outcome of the economic restructuring programme),
          delicensing and  free flow of technology  (as per New  Industrial Policy of  July, 1991),  and
          intensified  competition  are  rendering  traditional  skills and  knowledge  redundant.  Many
          organisations in India are now threatened with manpower obsolescence.  To withstand this,
          HRD activities have now received prime importance.
          Increased morale and motivation of employees no doubt are necessary to achieve productivity and
          functional effectiveness. But these alone cannot sustain a dynamic organisation, unless effort and
          competencies of human resource are renewed constantly, developing an enabling organisational
          culture. An enabling organisation culture is possible when employees of an organisation are found
          to use their initiative, take risks, experiment, innovate and make things happen.

          Hence, role and significance of HRD in an organisation can be appreciated when we consider the
          fast-changing environment coupled with  technological change  and intensified  competition.
          This has necessitated the need for renewal of capabilities of people working in the organisation
          which are simultaneously reinforced by changes in  the organisation by the Organisational
          Development (OD) process.
          The role and significance of HRD can further be appreciated when we consider different systems
          of HRD like performance appraisal, career planning and development, manpower planning,
          management succession and development, training (which includes the role of education and
          development discussed earlier), Organisational Development (OD), Quality of Work Life (QWL),
          etc.



             Did u know?  Open door policies: Where open door policies exist, employees are free to
             walk into any manager's office with their problems and seek solutions to such problems.



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