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Unit 11: Human Resources and Development




          6.   Focus on diffusion of HRD function involving line managers in various HRD aspects like  Notes
               training of subordinates, performance appraisal, promotion, placement, selection, career
               planning, etc. Line people by virtue of their rich experience may effectively contribute to
               these  HRD areas.  Moreover, their  active association  will  accentuate  the process  of
               developing an integrated HRD system in an organisation.
          7.   Focus on working with unions by taking them into confidence and collaborating with
               them. That unions can also play a positive role in furthering the organisation is evident
               from a number of examples. Syndicate Bank Employees Union very recently collaborated
               with the management to reduce the Non-performing assets (i.e. bad debt realisation).




              Task  Today's organisations are flatter and offer fewer opportunities for advancement.
             How do you propose to develop the capabilities of employees in this type of organisational
             environment.





             Notes  HRD Matrix

             The HRD Matrix shows  the interrelationships between  HRD instruments, processes,
             outcomes and organisational effectiveness.
             (a)  HRD instruments: These include performance appraisal, counselling, role analysis,
                 potential development, training, communication policies, job rotations, rewards,
                 job enrichment programmes, etc. These, instruments may vary depending on the
                 size of the organisation, the internal environment, the support and commitment of
                 the top management, the competitive policies, etc.

             (b)  HRD processes: The HRD instruments lead to the generation of HRD of processes
                 like role clarity, performance planning, development climate, risk-taking, dynamism
                 in employees. Such HRD processes should result in more competent, satisfied and
                 committed people  that would make the  organisation grow  by contributing their
                 best to it.
             (c)  HRD outcomes: HRD instruments and processes make people more committed and
                 satisfied, where they tend to give their best to the organisation enthusiastically.

             (d)  Organisational  effectiveness:  Dimensions:  Such  HRD  outcomes influence  the
                 organisational effectiveness, which in turn, depends on a number of variables like
                 environment, technology, competitors, etc.

          Self Assessment

          State whether the following statements are true or false:
          1.   The vast majority of people work to support themselves and their families.
          2.   Human resources are the least important assets in an organisation.

          3.   HRD is a multi-disciplinary concept.
          4.   Evaluation is a universal part of training programmes.
          5.   Competent and motivated employees are essential for organisational  survival growth
               and excellence.



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