Page 259 - DCOM102_DMGT101_PRINCIPLES_AND_PRACTICES_OF_MANAGEMENT

Unit 13: Motivation and Leadership

Notes
Finally, Dr. Arun knew that something had to be changed. He went to Vinod and told him
that he had to (1) compromise more and accept the realities of his job. (2) step down from
his position, or (3) leave ISRO.

Source: www.icmrindia.org
13.11 Summary

Motivation is the internal condition that activates behavior and gives it direction; energizes
and directs goal-oriented behavior.

The challenge at work is to create an environment in which people are motivated about
work priorities.
Too often, organisations fail to pay attention to the employee relations, communication,
recognition, and involvement issues that are most important to people.
Leadership is a process by which an individual influences the thoughts, attitudes, and
behaviors of others.
Leaders set a direction for the rest of the group, and help it to see what lies ahead.
They help the team visualize what it might achieve and encourage as well as inspire the
entire team to perform up to its true potential.
Without leadership a group degenerates into non performers.
That is why the practice of leadership is known to be a key business differentiator.
In order to increase individual effectiveness, one must certainly possess good team skills
coupled with great leadership qualities.

13.12 Keywords

Authority-Compliance Management: High concern for production and low concern for people.
This style of management tends to result in efficient operations.
Country Club Management: Low concern for production and high concern for people. This style
of management creates a working environment where employees feel comfortable.

Improvised Management: This style of management results in employees doing the minimum
required.
Middle-of-the Road Management: Moderate levels of concern for both people and production.
This style of management balances needs through compromise, resulting in adequate
performance.
Team Management: High levels of concern for people and production. This style of management
results in superior performance from committed employees.

13.13 Self Assessment

Fill in the blanks:
1. Motivation is the underlying process that .................., .................. and sustains behaviour in
order to satisfy physiological and psychological needs.

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