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Strategic Management




                    Notes          5.  Hill and Westbrook criticize SWOT analysis by saying that it is not a panacea. According
                                       to them, some of the criticisms against SWOT analysis are:
                                       (a)  It generates lengthy lists

                                       (b)  It uses no weights to reflect priorities
                                       (c)  It uses ambiguous words and phrases
                                       (d)  The same factor can be placed in two categories (e.g. an opportunity may also be a
                                            threat).
                                       (e)  There is no obligation to verify opinions with data or analysis.
                                       (f)  It is only a simple level of analysis. There is no logical link to strategy implementation.
                                       (g)  SWOT helps only as a starting point. By itself, SWOT analysis rarely helps a firm
                                            develop competitive advantage that it can sustain over time.
                                   In spite of the above criticism and its limitations, SWOT analysis is still a popular analytical tool
                                   used  by most  organisations. It is definitely a useful aid in  generating alternative  strategies,
                                   through what is called TOWS matrix.




                                      Task    Conduct a SWOT analysis of Vodafone and Airtel.






                                     Case Study  Nokia’s Global Opportunities

                                            ver the last 15 years, the Finnish company Nokia has built global leadership of
                                            the mobile telephone market. After dramatic growth in recent years, Nokia has
                                     Ofaced problems in making the best strategic choice for continued growth. This
                                     case explores its strategic decision making and the risks that it now faces.
                                     Background
                                     In the late 1980s, the small Finnish company Nokia was involved in a  wide range of
                                     businesses. For example, it made televisions and other consumer electronics in which it
                                     claimed to be ‘third in Europe’. It also had a thriving business in industrial cables and
                                     machinery and manufactured a wide range of other goods from forestry logging equipment
                                     to tyres. It had been expanding fast since the 1960s and was beginning to struggle under
                                     the  vast range of goods that it  sold. Sadly,  group’s chief  executive at  that time, Kari
                                     Kairamo, was overwhelmed that he committed suicide. It is rare that strategic pressures
                                     are so intense but the impact on managers of strategy evaluation and development is an
                                     important factor in generating stress.

                                     The Early 1990s
                                     In 1991 and 1992, Nokia lost US$120 millions on its major business activities. The company
                                     had to  find new strategies to remedy this situation. It  had already cut out  some of its
                                     activities but was still left with a telephone manufacturing operation, an unprofitable TV
                                     and video manufacturing business and a strong industrial cables business. Nokia began
                                     the process by seeking a new group chief executive. Its choice was Jorma Ollila, who had
                                     previously run the small Nokia mobile phone division, which was loss-making at the
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