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Introduction to Artificial Intelligence & Expert Systems




                    Notes          The belief that knowledge management is destined to become the key to future economic
                                   success is based on the following logic:
                                   (i)  Many prominent scholars note that a new economic era, referred to as the knowledge-
                                       based economy, is already underway. In this new economy, knowledge is the source of
                                       wealth. It is assumed, therefore, that knowledge management will be the new work of
                                       organizations.
                                   (ii)  Knowledge management represents a logical progression beyond information
                                       management. Information technologies, at long last, have demonstrated a notable impact
                                       on organizational performance. Many believe that the next generation of information
                                       technology/artificial intelligence products will increasingly enable knowledge
                                       management, in contrast to information management, and, as such, will have a far bigger
                                       impact on organizational performance.
                                   (iii)  Knowledge management can also be seen as representing a culmination and integration
                                       of many earlier organization development ideas, e.g. total quality, re-engineering,
                                       organizational learning, benchmarking, competitive intelligence, innovation,
                                       organizational agility, asset management, supply chain management, change management,
                                       etc.). It encapsulates these concepts into a larger, more holistic perspective that focuses on
                                       effectively creating and applying knowledge.

                                   3.2.1 Factors


                                   MYCIN was an early expert system that used artificial intelligence to identify bacteria causing
                                   severe infections, such as bacteremia and meningitis, and to recommend antibiotics, with the
                                   dosage adjusted for patient’s body weight—the name derived from the antibiotics themselves,
                                   as many antibiotics have the suffix “-mycin”. The Mycin system was also used for the diagnosis
                                   of blood clotting diseases.
                                   MYCIN was developed over five or six years in the early 1970s at Stanford University. It was
                                   written in Lisp as the doctoral dissertation of Edward Shortliffe under the direction of Bruce
                                   Buchanan, Stanley N. Cohen and others. It arose in the laboratory that had created the earlier
                                   Dendral expert system.
                                   MYCIN was never actually used in practice but research indicated that it proposed an acceptable
                                   therapy in about 69% of cases, which was better than the performance of infectious disease
                                   experts who were judged using the same criteria.
                                   MYCIN was never actually used in practice. This wasn’t because of any weakness in its
                                   performance. As mentioned, in tests it outperformed members of the Stanford medical school
                                   faculty. Some observers raised ethical and legal issues related to the use of computers in
                                   medicine—if a program gives the wrong diagnosis or recommends the wrong therapy, who
                                   should be held responsible? However, the greatest problem, and the reason that MYCIN was
                                   not used in routine practice, was the state of technologies for system integration, especially at
                                   the time it was developed. MYCIN was a stand-alone system that required a user to enter all
                                   relevant information about a patient by typing in response to questions that MYCIN would
                                   pose. The program ran on a large time-shared system, available over the early Internet (ARPANet),
                                   before personal computers were developed. In the modern era, such a system would be integrated
                                   with medical record systems, would extract answers to questions from patient databases, and
                                   would be much less dependent on physician entry of information. In the 1970s, a session with
                                   MYCIN could easily consume 30 minutes or more—an unrealistic time commitment for a busy
                                   clinician.







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