Page 316 - DMGT106_MANAGING_HUMAN_ELEMENTS_AT_WORK

Managing Human Element at Work

Notes 14.2.6 Conditions Necessary for Making Quality Circles Effective

1. Top management support.
2. Education and training of managers and workers.
3. Timely implementation of ideas generated by quality circles.
4. Sharing gains in productivity with workers.

5. Facilities for meetings and discussions.
6. Regular monitoring of working of quality circles.
Self Assessment

Multiple choice questions:
1. ................................... refers to the degree of pleasure or positive affect that an employee
has toward his or her job.
(a) Job analysis (b) Job specification
(c) Job satisfaction (d) None of these.
2. ................................... is the level at which the members of an organization can satisfy
their personal requirements through their experience in the organization.
(a) Quality of work (b) Marko analysis
(c) Quality of work life (d) None of these.
3. According ................................... “Quality of Work Life (QWL) is concerned about the
impact of work on people as well as on organization effectiveness, and the idea of
participation in organizational problem solving and decision making”.

(a) Ivancevich and Glucck (b) Byars and Rue say
(c) Dale Yoder (d) Nadler and Lawler
4. ................................... provides opportunity and forum to realize and satisfy people’s
need at the workplace.
(a) QWL (b)QC
(c) E-HRM (d) None of these.

14.3 Social Security

The meaning of the term ‘social security’ varies from country to country. In socialist
countries, the nation’s goal is complete protection of every citizen. In capitalist countries,
a measure of protection is afforded to a needy citizen in consistence with resources of the
state. According to the social security (minimum standards) convention (No. 102) adopted
by the ILO in 1952, following are the nine components of social security:

• Medical Care
• Sickness Benefit
• Unemployment Benefit
• Old-age Benefit

• Employment Injury Benefit NOTES
• Family Benefit

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