Page 332 - DMGT106_MANAGING_HUMAN_ELEMENTS_AT_WORK

Managing Human Element at Work

Notes True or False:

8. Labour welfare as “efforts to make life worth living for workmen”.
(a) True (b) False
9. Under social insurance, the State organizes the facilities financed by contributions from
both the workers and employers, with or without a subsidy from the State.
(a) True (b) False
Fill in the blanks:
10. The ESIS Act is monitored by employees, which is established by .................... .
11. The Sickness benefits is the half of the daily average ..................... of the employee.

12. The ..................... Act was established by the government in 1923.
13. The ..................... Act came into being in 1961.
14. The Industrial Disputes Act was passed in .................... .

14.7 Summary

• Job satisfaction refers to the degree of pleasure or positive affect that an employee has
toward his or her job.
• Quality of Work Life (QWL) is concerned about the impact of work on people as well
as on organizational effectiveness, and the idea of participation in organizational
problem solving and decision making”.
• A quality circle generally recommends solutions for quality which may be implemented
by management.
• Occupational diseases are the result of physical conditions and the presence of industrial
poisonous and non-poisonous dust in the atmosphere.
• Labour welfare as such services, facilities and amenities as adequate canteens, rest and
recreation facilities, arrangements for travel to and from work, and for the
accommodation of workers employed at a distance from their houses, and such other
services, amenities and facilities as contribute to improve the conditions under which
workers are employed.

14.8 Keywords

Job satisfaction: Employees work with full enthusiasm and come up with good results if
their talent is properly utilized and appreciated.
Labour welfare: It is efforts to make life worth living for workmen. The report of the
committee on labour welfare set up by the Government of India in 1969 refers to welfare
as a broad concept, a condition of well-being.
Leadership: The morale of employees would be high if their good work was recognised by
their leader.
Quality Circle (QC): It is a group of employees that meet regularly to solve problems
affecting its work area.

Quality of work: It means incorporating socio-psychological needs of employees into the
requirements of particular technology and structures or processes of an organization.

326 LOVELY PROFESSIONAL UNIVERSITY