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Managing Human Element at Work



                        Notes          14.5.2 Principles of Labour Welfare

                                       The following principles should be borne in mind while setting up a labour welfare service:
                                         1. First determine the employees’ real needs. The welfare service should satisfy the real
                                           needs of the workers.

                                         2. Due to differences in sex, age, income levels of employees, a mix of benefits is
                                           suggested so that the choice is left to each individual employee.
                                         3. The cost of the service should be calculated and its financing established on a sound
                                           basis.
                                       14.5.3 Provisions of Factories Act Regarding Labour Welfare

                                       Factories Act, 1948 under sections 42 to 49, contains certain provision for the welfare of the
                                       labour working in the factories. Following are some of the provisions mentioned under this
                                       act:
                                         1. Washing Facility (Section 42):  Every factory should provide adequate facilities for
                                           washing. Separate and suitable facilities should be provided for both male and female
                                           workers.
                                         2. Storing and Drying Clothes (Section 43):  The State government, with respect to the
                                           factories has made rules to provide the facility to the workers for keeping their clothes
                                           not worn during working hours. This section also enables the factories to provide
                                           facility to the workers for drying wet clothes.

                                         3. Sitting Arrangement (Section 44): Every factory should have proper sitting arrangements
                                           for the workers who have to work in the standing position.
                                         4. First Aid Applications (Section 45):  Every factory should maintain sufficient first aid
                                           facility to the workers. The first aid boxes should be equipped with prescribed contents,
                                           and there should be at least one box for every 150 workers. Every company having
                                           more than 500 workers must have an ambulance room properly equipped with all the
                                           equipment and having nursing staff as well.
                                         5. Canteen (Section 46):  Every factory having more than 250 workers must provide a
                                           canteen facility to their employees.
                                         6. Shelters, Rest rooms and Lunch rooms (Section 47):  Every factory having more than
                                           150 workers must contain suitable facilities for shelters, rest rooms and lunch rooms.
                                           The lunch rooms must contain proper arrangements for drinking water and sitting
                                           arrangement for workers.
                                         7. Creches (Section 48):  Every factory employing more than 30 workers must contain
                                           rooms for the use of their children under the age of six years. Such rooms must be
                                           having proper lighting and ventilation facilities. It must have trained women to take
                                           care of the children.
                                         8. Welfare Officers (Section 49):  Every factory employing more than 500 workers must
                                           have welfare officers. The state government decides the duties and qualification of
                                           these workers.

                                       14.6 Job Satisfaction

                                       According to Hoppock, job satisfaction is “the combination of psychological, physiological
                                       and environmental circumstances that make a person truthfully.”
                                       Job satisfaction is different from morale. Satisfaction implies a positive emotional state
                                       whereas; morale implies a general attitude towards work and work environment. Job
                                       satisfaction is the end feeling which may influence subsequent behaviour. It is an employee’s
                                       general attitude towards his job.


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