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Managing Human Element at Work
Notes 14.5.2 Principles of Labour Welfare
The following principles should be borne in mind while setting up a labour welfare service:
1. First determine the employees’ real needs. The welfare service should satisfy the real
needs of the workers.
2. Due to differences in sex, age, income levels of employees, a mix of benefits is
suggested so that the choice is left to each individual employee.
3. The cost of the service should be calculated and its financing established on a sound
basis.
14.5.3 Provisions of Factories Act Regarding Labour Welfare
Factories Act, 1948 under sections 42 to 49, contains certain provision for the welfare of the
labour working in the factories. Following are some of the provisions mentioned under this
act:
1. Washing Facility (Section 42): Every factory should provide adequate facilities for
washing. Separate and suitable facilities should be provided for both male and female
workers.
2. Storing and Drying Clothes (Section 43): The State government, with respect to the
factories has made rules to provide the facility to the workers for keeping their clothes
not worn during working hours. This section also enables the factories to provide
facility to the workers for drying wet clothes.
3. Sitting Arrangement (Section 44): Every factory should have proper sitting arrangements
for the workers who have to work in the standing position.
4. First Aid Applications (Section 45): Every factory should maintain sufficient first aid
facility to the workers. The first aid boxes should be equipped with prescribed contents,
and there should be at least one box for every 150 workers. Every company having
more than 500 workers must have an ambulance room properly equipped with all the
equipment and having nursing staff as well.
5. Canteen (Section 46): Every factory having more than 250 workers must provide a
canteen facility to their employees.
6. Shelters, Rest rooms and Lunch rooms (Section 47): Every factory having more than
150 workers must contain suitable facilities for shelters, rest rooms and lunch rooms.
The lunch rooms must contain proper arrangements for drinking water and sitting
arrangement for workers.
7. Creches (Section 48): Every factory employing more than 30 workers must contain
rooms for the use of their children under the age of six years. Such rooms must be
having proper lighting and ventilation facilities. It must have trained women to take
care of the children.
8. Welfare Officers (Section 49): Every factory employing more than 500 workers must
have welfare officers. The state government decides the duties and qualification of
these workers.
14.6 Job Satisfaction
According to Hoppock, job satisfaction is “the combination of psychological, physiological
and environmental circumstances that make a person truthfully.”
Job satisfaction is different from morale. Satisfaction implies a positive emotional state
whereas; morale implies a general attitude towards work and work environment. Job
satisfaction is the end feeling which may influence subsequent behaviour. It is an employee’s
general attitude towards his job.
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