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Unit 4: Training and Development

12. ………………. helps in ascertaining the relationship between acquired knowledge at Notes
the workplace.
13. ………………. carried out once in a year using survey techniques and business and
training data.

4.5 Summary

• The need for improved productivity has become universally accepted and that it
depends on efficient and effective training is not less apparent.
• The training and development aim at developing competences such as technical,
human, conceptual and managerial for the furtherance of individual and organization.
• A training need is the gap between what somebody already knows, and what they
need to know to do their job or fulfill their role effectively.
• Transfer of training refers to the effective application of principles learned to what is
required on the job.
• The State Employee Training Act of 1969 provides that available public funds may be
used for the education and training of state employees in programs related to either
current or prospective duty assignments.

• Management must ensure that the training and development program meets the
intended objectives and produces the desired results.

4.6 Keywords

Business results: The ultimate result of the training program should contribute beside the
organizational goals like increased productivity, fewer employee complaints, decreased
costs and waste, profitability, etc

Learning: It is what people do when they receive that information but learning is more than
collecting information — it must also involve a permanent change in behaviour, attitude or
understanding.
Performance of trainees: Beyond what participants think about the training, it might be a
good idea to see whether the trainees actually learned anything.

Reactions: One of the simplest and most common approaches to training evaluation assessing
participants’ reactions.
Reactions of participants: One of the simplest and most common approaches to training
evaluation is assessing participants’ reactions.
Training: It is the process of bringing a person to an agreed standard of skill by practice and
instruction’.

4.7 Review Questions

1. Define the learning and training and describe differences between them.
2. What is the need of training? Explain in brief.
3. Explain the training process.

4. Describe the methods of training and development.
5. Explain the approaches to training.

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