Page 139 - DCAP307_PLANNING_AND_MANAGING_IT_INFRASTRUCTURE

Avinash Bhagat, Lovely Professional University
Unit 8: e-Business

Unit 8: e-Business Notes

CONTENTS
Objectives
Introduction

8.1 Concept of e-Business
8.1.1 Need of e-Business
8.1.2 Business-to-Business (B2B)
8.1.3 Business-to-Customer (B2C)
8.1.4 Customer-to-Customer (C2C)
8.2 e-Governance Applications
8.3 Advantages of e-Business
8.4 Issues with e-Business
8.5 Summary
8.6 Keywords
8.7 Review Questions
8.8 Further Readings

Objectives

After studying this unit, you should be able to:
 Identify the need of e-business
 Discuss B2B, B2C, and C2C e-business
 Identify e-governance applications
 Discuss the advantages of e-business
 Recognise issues with e-business

Introduction

Electronic business, or e-business, is the phenomenon that is simultaneously legitimising the
Internet as a mainstream communications medium and revolutionising a new commercial
business reality. e-Business is a term used to describe businesses run on the Internet, or utilising
Internet technologies to improve the productivity or profitability of a business. In a more
general sense, the term may be used to describe any form of electronic business that is to say,
any business which utilises a computer. This usage is somewhat archaic, however, and in most
contexts e-business refers exclusively to Internet businesses. The most common implementation
of e-business is as an additional, or in some cases primary, storefront. By selling products and
services online, an e-business is able to reach a much wider consumer base than any traditional
brick-and-mortar store could ever hope for. This function of e-business is referred to as
e-commerce, and the terms are occasionally used interchangeably.

8.1 Concept of e-Business

e-Business presents a broader dimension of e-commerce as it represents the use of electronic
technology, especially web and other network technology, for business. e-Business is more than

LOVELY PROFESSIONAL UNIVERSITY 133