Page 197 - DCAP307_PLANNING_AND_MANAGING_IT_INFRASTRUCTURE

Avinash Bhagat, Lovely Professional University
Unit 12: Business Intelligence

Unit 12: Business Intelligence Notes

CONTENTS
Objectives
Introduction

12.1 Concept of Business Intelligence
12.1.1 Need of Business Intelligence
12.1.2 Who uses Business Intelligence?
12.2 Data Warehouse
12.2.1 Business Intelligence Data Warehouse (BIDW) Overview
12.2.2 Business Intelligence Data Warehouse (BIDW) Trends
12.3 Business Intelligence Tools
12.4 Business Process Management
12.5 Summary
12.6 Keywords
12.7 Review Questions
12.8 Further Readings

Objectives

After studying this unit, you should be able to:
 Define the concept of business intelligence
 Explain the concept of business intelligence data warehouse
 Identify the steps included in business intelligence data warehouse
 Discuss business intelligence tools
 Describe the concept of business performance management

Introduction

Business Intelligence at first glance is a broad array of applications or technologies designed for
storing, gathering, analysing and processing information. These applications also provide access
to data for professionals and help them make better business decisions. It is the ability of in
depth analysis and data mining of detailed business data to provide real and significant
information to users. The software allows users to access and review large amounts of complex
data. Yet this is only business technology on the technical side of the spectrum, in fact we also
need to acknowledge the human end, meaning the human views and concepts of Business
Intelligence. Business Intelligence is just as much complicated yet helpful applications as it is the
interpretations of those who use those applications. This includes the ability to effectively act
through the exploitation of information and human resources.

12.1 Concept of Business Intelligence

Business Intelligence (BI) is a broad category of applications and technologies for gathering,
storing, analysing, and providing access to data to help enterprise users make better business

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