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Unit 8: Web Site Testing

3. Site Map or Navigational Mapping: You need to test whether the site has a map, because the
experienced users generally know where exactly they want to go, and avoid lengthy instructions.
Hence, a site map should provide instructions to the new users to search for any information in
that particular Web site.

Figure 8.2 shows Apple’s Web page that contains a site map for all the pages.
If a visitor wants to learn about the company, the user can go to the column
‘About Apple’ and choose different areas under that column.

Figure 8.2: Apple’s Web page depicting the Site Map
or Navigational Mapping

Source: (http://www.apple.com/sitemap/)
While testing site maps, you need to test for the following points:
(a) Is the site map appropriate?
(b) Does each link on the map really exist?
(c) Are there any links on the site that are left out on the map?

(d) Is the navigational bar present on every page of the site?
(e) Is the navigational bar consistent throughout the site?
(f) Does each link work on each page? Is it organized in an intuitive manner?
4. Content: Verify the Web site content with the public relations department to ensure that it is not
subject to plagiarism and that the Web site does not have any copyright issues. Plagiarism can lead
to legal issues. You also need to ensure that the site is designed in a professional way by ensuring
minimal usage of bold text, big fonts, and blinking texts, as they may not appeal to the customer
who might thus not revisit the Web site. Also, all the Web references should be hyper linked.

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