Page 65 - DENG401_Advance Communication Skills

Advanced Communication Skills Gowher Ahmad Naik, Lovely Professional University

Notes Unit 3: Interview Skills

CONTENTS
Objectives
Introduction
3.1 Meaning of Interview
3.1.1 Definition of Interview

3.1.2 Nature of Interviews
3.2 Purposes of Holding Interviews
3.2.1 Essential Features of Interview
3.2.2 The Structure of an Interview
3.2.3 Chronology of the Interview
3.3 Types of Interviews
3.4 Preparation for Interviews

3.5 Important Non-verbal Aspects at the Time of Interview
3.6 Attending the Interview
3.7 Types of Questions asked by Interviewers
3.7.1 Open-ended Questions
3.7.2 Close-ended Questions
3.7.3 Neutral and Leading Questions
3.7.4 Loaded Questions
3.7.5 Mirror Questions
3.7.6 Probing Questions

3.7.7 Pauses
3.8 Summary
3.9 Keywords
3.10 Self Assessment
3.11 Review Questions
3.12 Further Readings

Objectives

After studying this unit, you will be able to:
Explain the meaning, nature and types of interviews.
Discuss the art of conducting interviews.
Explain how to successfully attend interviews.
Discuss the types of questions being asked by the interviewers, during the interview.

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