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E-Commerce and E-Business

Answers: Self Assessment

1. (a) T (b) F (c) T (d) F
(e) T (f) T
2. (a) Lack of help (b) Educative strategy (c) Approval and scheduling
(d) Port Authorities (e) Diffusion
3. (a) CAB (b) SSL (c) Directive (d) Change owner
(e) CRIS
12.8 Further Readings

Kalakota, R., and Whinston, A. B. (2000). Frontiers of Electronic Commerce, 4 th ed. India:
Thomson Press.

Bajaj, K. K., and Nag, D. (1999). E-Commerce: The Cutting Edge of Business, 2 nd ed. New
Delhi: Tata McGraw-Hill Publishing Company.

http://itil.osiatis.es/ITIL_course/it_service_management/change_management/ov
erview_change_management/overview_change_management.php

http://www.teamtechnology.co.uk/changemanagement.html
http://www.change-management.com/tutorial-2007prep-strategy.htm
http://www.fieldbook.com/
http://www.gatewayforindia.com/technology/e-commerce.htm
http://ices.nic.in/ICES/AboutIces.aspx#objectives%23objectives
http://commerce.nic.in/ecedi.htm

http://trak.in/tags/business/2010/04/07/internet-usage-india-report-2010/

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