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Cost and Management Accounting




                    Notes          Another classification is product activity. This activity is totally different from the yester

                                   classifi cations, which plays a pivotal role in the industry in catering the needs and demands of
                                   the customers and consumers. Product activity is predominantly used by the car, truck, 3-wheeler
                                   manufacturing companies. The products are produced only to the tune of taste and preferences
                                   of the consumers.
                                   Now we can concentrate on the service industry. It could be discussed with the help of insurance,
                                   share broking industry in order to know about the primary activities in detail.

                                                                     Figure 14.6
                                                                                        Number of application
                                                                                             per policy
                                                         Processing the application to
                                      Unit Activity

                                                        the tune of prospective policy
                                                                holders               Number of applications per
                                                                                              hour
                                                          Processing the application to the
                                                              tune of risk category    Number of application per
                                                           of the investors, by  portfolio   investment
                                                                 managers

                                                                                     Number of applications per hour


                                   Batch activity is being carried out in the service industry as follows:

                                                                     Figure 14.7

                                                         Each type of insurance policy
                                      Batch Activity    applications are accumulated and   Number of batches per

                                                                processed                    policy, per month


                                   Service activity is being carried out in the insurance, banking industries as follows:
                                                                     Figure 14.8


                                                               Designing a structure of     Per policy per hrs
                                         Service Industry            premium


                                                              Designing a structure of    Per category per hrs
                                                                      EMI


                                   The next segment is nothing but the secondary activity to the cost object. The secondary activity

                                   may be classified into two general categories viz support activities of the core activities and
                                   non-support activities. The human resource department is the only department which mainly
                                   extends support to the core activities of manufacturing i.e. primary activity.
                                   Some of the support activities never go in line with the primary activities of the business fi rm.



                                     Did u know? What are the non-support activities?

                                     The activities of the office of the corporate entities are to maintain the relationship with the
                                     investors and with the legal framework, known as non-support activities.



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