Page 215 - DMGT304_EVENT_MANAGEMENT

Event Management

Notes 9.8 Top Tips for Event Staff Management

Hold a pre-event meeting

Make yourself available throughout the event
Show your appreciation
Keep your staff informed
9.8.1 Hold a pre-event Meeting

Before the day of your event, hold a meeting with your event staff and explain to them
what they will be doing the day of the competition.

Nothing is worse or more unproductive than hiring a large amount of people to help you
manage your event and they have no clue what they are supposed to be doing.

9.8.2 Make yourself Available throughout the Event

If your event staff has questions, you should be available to answer them.
If a problem arises, and someone on your staff does not know how to handle the situation,
you should be accessible. You can do this by carrying your cell phone and handing out
your number to everyone on the staff.

9.8.3 Show your Appreciation

This is important if you are recruiting volunteers to help you with your event.
Everyone wants to feel appreciated for the work that they do, so be sure to show them how
appreciative you are. This can be done by giving them a goodie bag, a t-shirt, sending
them a handwritten “Thank You” note, or even thanking them in a speech.

9.8.4 Keep your Staff Informed

Keep your staff informed and delegate responsibilities: Certain event management software
solutions allow you to send automated emails, and assign role based permissions to the
software.
If you have an event photographer grant him/her access to post photos and manage the
online gallery, but restrict their access to modify fees, dates, and view financials.

Task On what ground you delegate responsibilities to your staff, if you are a event manager?
Self Assessment

Fill in the blanks:

6. Event Management is a ............................. business.
7. The ............................. of person lies in knowing the event-appropriate personalities to
enhance their functions.

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