Page 123 - DMGT402_MANAGEMENT_PRACTICES_AND_ORGANIZATIONAL_BEHAVIOUR

Management Practices and Organisational Behaviour

Notes Delegation: Assignment of authority and responsibility to another person (normally from a
manager to a subordinate) to carry out specific activities.
Discretion: Ability to make responsible decisions.

Synchronisation: To cause to agree in time and objectives.

5.7 Self Assessment

Fill in the blanks:
1. Where activities are well-coordinated, each department works in .................. .
2. People join an organisation to fulfil their .................. needs.

3. Coordination can be achieved by .................. contact among the responsible people
concerned.
4. .................. contact is generally considered to be the most effective means of communication
for achieving coordination.
5. .................. must be delegated in a clear way.
6. Coordination should start from the very .................. of planning process.

7. Different people in the same teams have .................. thinking and working pattern.
8. Empowerment can increase .................. in the lower staff.
9. .................. decentralisation increases the input, people at the bottom of the organisation
chart.
10. In a decentralised authority structure, more decisions are taken at .................. levels.
11. Decentralisation refers to the physical .................. of facilities and the extent of .................. of
authority throughout an organisation.
12. Centralisation is the opposite of .................. and .................. of authority.

5.8 Review Questions

1. "Management involves coordination and integration of all resources, to accomplish specific
results". Explain.
2. Describe a situation that required a number of things to be done at the same time. How did
you handle it? What was the result?
3. "Coordination is the very essence of management". Do you agree? Give reasons.

4. "Coordination is the outcome of information and cooperation". Discuss.
5. Describe your experience with facilities and space planning or coordination.
6. Illustrate the concept of self coordination by the help of an example.
7. Describe a time when you had to work exceptionally hard to provide great service to a
customer or client. What did you do and what was the outcome?

8. “As the delegation of authority increases, authority of self diminishes.” Do you agree/
disagree with this statement? Give reasons for your answer.
9. “Absolute decentralization is as hypothetical as absolute centralization.” Discuss. Also
explain the factors which affect the degree of decentralization which is best. Why?

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