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Management Practices and Organisational Behaviour




                    Notes            watched him work his way up from the bottom and grew to trust him. "I would listen to
                                     their suggestions and pass them along to my father," he says. "All that helped me ease my
                                     way and break down any resentment the workers had at having the boss's kid in their
                                     midst".

                                     Hiring the kids doesn't have to be a disaster. It just takes good political strategies that
                                     benefit everyone in the organisation.
                                   Source: "Playing Favorites?"  Entrepreneur (July 1994) Page  78-81.

                                   15.7 Summary

                                       The toughest of all areas within corporate life is dealing with power and politics.

                                       Some companies are better or worse than others in the amount of political activity taking
                                       place.
                                       Usually, the larger the company, the more part the politics plays in one's ability to perform.
                                       In order to be successful in the corporate world, people need power.

                                       There are many types of powers.
                                       All have their advantages and disadvantages.
                                       Power may be used for both the benefits of an organisation or disadvantage for it.
                                       Similarly, politics may be used for both, self benefit without harming others or harm to
                                       others.

                                   15.8 Keywords

                                   Expert Power: Power that arises from a person's expertise, knowledge or talent.
                                   Reward Power: When the source of power is a person's control over rewarding outcomes, the
                                   power is called reward power.

                                   15.9 Self Assessment

                                   Fill in the blanks:
                                   1.  Employees  at all  levels may exert .................. power through such tactics as ridicule or
                                       exclusion of a co-worker.
                                   2.  .................. Political  Behaviours are those activities that violate the implied rules of  the
                                       game.

                                   3.  .................. groups are those that have many connections with other groups and a large
                                       effect on work flow.
                                   4.  .................. feedback, while tougher to initiate, if given in a problem-solving format, can
                                       even bring about a closer relationship.
                                   5.  Some people influence others through  the force of their  attractiveness, the mysterious
                                       personal magnetism we call .................. .
                                   6.  The key to using the power in an organisation is using it .................. .
                                   7.  The degree of  power wielded by  a particular  group/individual also  depends on  the
                                       .................. of work activities and communications in the organisation.





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