Page 86 - DMGT402_MANAGEMENT_PRACTICES_AND_ORGANIZATIONAL_BEHAVIOUR

Unit 3: Planning and Decision-making

3.17 Review Questions Notes

1. ‘Future keeps on moving. It may not be possible to predict future changes accurately and
provide for them in plans’. Discuss.

2. ‘Planning and forecasting are inextricably intertwined’. Comment.
3. Think of examples of each type of operational plan you have used at work, in your college
work or even in your personal life.

4. A new business venture has to develop a comprehensive business plan to borrow money
to get started. Companies leading the industry assert that they did not follow the original
plan very closely. Does that mean that developing the plan was a waste of time for these
eventually successful companies?

5. Do your personal values support the concepts of successful planning? If so, how?
6. Comprehensive planning emerges as a relatively new concept these days in management
arena. On the basis of the knowledge you gained from this unit, how would you define the
concept and its significance?
7. Have you ever faced a situation when you had to take a decision, which did not fall within
in your area of responsibility? What decision did you make and how?

8. Have you ever tried to delay any decision-making? What were the consequences of this on
both your company and customers?
9. What steps do you take when a customer claims that part of his consignment has not been
delivered?
10. If a clash of personalities were to occur with a colleague, what steps would you take to
make the working relationship run smoothly?
11. What would you do in a situation where you are the supreme authority to make a
strategically important decision for your organisation. You may take no one's advice in
the end but at least get their input. A new angle on the problem may be surprisingly
helpful in solidifying the decision or at least the way to go about making the decision
work for you. Will you take the help of the others or would rather make the decision on
your own?
12. Should an employee use his own judgement when an immediate action is necessary and
the rules do not cover the situation? Support your answer with reasons.

13. Think of a time when a colleague/acquaintance strongly disagreed with your views,
ideas, or way of working? What kind of relationship can you develop with such a person?

Answers: Self Assessment

1. altered 2. Knowledge management
3. implementation 4. Strategic management

5. inconsistent 6. True
7. False 8. False
9. False 10. True

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