Page 14 - DMGT501_OPERATIONS_MANAGEMENT

Operations Management

Notes Both Operations Management and Production Management have a big impact on our industries.
While Operations Management is about the administration and planning of the business
operations in the production as well as the service of goods, Product Management is the
organizational life cycle procedure inside a company that is concerned with the prediction,
planning and marketing goods at all phases of the life cycle of that particular product or products.
Production is the part of a business venture that produces, builds or manufactures a product for
use and distribution. Management if the area of a business that deals with clerical issues, generally
including hiring, payroll, acquiring necessary raw materials, bill paying and other related
"office" duties.

Production management is the planning, organisation, staffing, leading, control and coordinating
of human and material resources for excution of the facility in a specific function to meet pre-
determined objectives in the constraints of time cost and quality. Tasks and a completion date.
This is further explained as the management of a specific project. A Project Manager would
typically oversee the delivering of projects on time, assigning tasks to developers and designers
and ensuring client satisfaction.
Operations Management refers to the ongoing management of daily works of a company, such
as technical support, network management, etc. With Operations Management, there is no set
end point. An Operations Manager would typically be involved in all operations of a company,
ensuring that everything is running smoothly and that staffs are delivering correctly. Let's look
at an example - A web agency may have many projects running at the same time and once these
projects are deployed, the project is finished, in terms of operations management, the operations
manager is still occupied with the day to day support and management of the deployed project,
ensuring that it is still running correctly, fixing various problems and so forth.

1.5 Automation

Automation is the self-controlling operation of machinery that reduces or dispenses with human
communication or control when used in normal conditions.

Did u know? Automation was first introduced in the late 1940s by the Ford Motor Company.

In other words, it is the act or process of converting the controlling of a machine or device to a
more automatic system, such as computer or electronic controls.

Automation plays an increasingly important role in the global economy and in daily experience.
It increases the operational efficiency of the organisations. Engineers strive to combine automated
devices with mathematical and organizational tools to create complex systems for a rapidly
expanding range of applications and human activities.

1.5.1 Advantages of Automation

1. Replacing human operators in tedious tasks.
2. Replacing humans in tasks that should be done in dangerous environments (i.e. fire,
space, volcanoes, nuclear facilities, under the water, etc.)
3. Making tasks that are beyond the human capabilities such as handling too heavy loads,
too large objects, too hot or too cold substances or the requirement to make things too fast
or too slow.

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