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Consumer Behaviour                                         Pavitar Parkash Singh, Lovely Professional University




                    Notes                      Unit 12: Sub-culture and Cross-cultural
                                                           Consumer Behaviour




                                     CONTENTS

                                     Objectives
                                     Introduction

                                     12.1 Sub-cultural Influence
                                     12.2 Types of Sub-cultures

                                          12.2.1  Religious  Sub-cultures
                                          12.2.2  Regional Sub-cultures

                                          12.2.3  Age Sub-culture
                                          12.2.4  Gender as Sub-culture

                                     12.3 Cross-cultural Consumer Analysis
                                     12.4 Summary

                                     12.5 Keywords
                                     12.6 Self Assessment

                                     12.7 Review Questions
                                     12.8 Further Readings


                                   Objectives


                                   After studying this unit, you will be able to:
                                       Explain the role of sub-cultures in consumer behaviour
                                       Discuss cross-cultural consumer analysis

                                   Introduction

                                   A culture is viewed to consist of basic behavioural patterns that exist in a society. Within this
                                   national culture, all segments of a society do not possess the same cultural patterns and one can
                                   distinguish relatively more homogenous and sizable groups  within the  larger society called
                                   sub-cultures. They will have distinct beliefs, values, customs and traditions that set them apart
                                   from the larger cultural mainstream, though they follow most of the dominant cultural values
                                   and behaviours of the larger society.
                                   Cross-cultural influences are norms and values of consumers in foreign markets that influence
                                   strategies of  multinational organisations  marketing their products and services abroad.  The
                                   second variation refers to sub-cultural  influences that concern differences in values among
                                   different groups within a country that distinguish them from society as a whole.





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