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Sales and Promotions Management                                 Manpreet Kaur, Lovely Professional University




                    Notes              Unit 14: Measurement of Advertising Effectiveness


                                     CONTENTS
                                     Objectives
                                     Introduction

                                     14.1 Concept of DAGMAR
                                          14.1.1  Concrete, Measurable Tasks
                                          14.1.2  Target Audience

                                          14.1.3  Benchmark and Degree of Change Sought
                                          14.1.4  Specified Time Period
                                          14.1.5  Assessment and Criticism of DAGMAR Approach
                                     14.2 Measuring Advertising Effectiveness
                                          14.2.1  Need for Post Evaluation of Campaigns

                                          14.2.2  Process of Post Evaluation of Campaigns
                                     14.3 Summary
                                     14.4 Keywords

                                     14.5 Self Assessment
                                     14.6 Review Questions
                                     14.7 Further Readings

                                   Objectives

                                   After studying this unit, you will be able to:
                                       Discuss the DAGMAR Model

                                       Assess the advertising campaigns

                                   Introduction

                                   Post-testing is done to evaluate the final results of the advertising campaign. These results are
                                   concerned with measuring the effectiveness. Pre-testing is evaluative research conducted before
                                   the campaign is launched. Ongoing testing evaluates the campaign while it is running in the
                                   market place. It allows the advertiser to assess to what extent the message is reaching the target
                                   audience  and interpreted  as intended.  This may  allow the  advertiser to  make any  timely
                                   adjustments. Post-testing is done at the end of the campaign to determine to what extent the
                                   advertising campaign  objectives have been accomplished. It provides feedback to promotion
                                   managers and helps future planning.
                                   14.1 Concept of DAGMAR


                                   Russell H. Colley (1961) prepared a report for the Association of National Advertisers titled
                                   Defining Advertising  Goals for Measured Advertising Results (DAGMAR). He developed a





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