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Sukhpreet Kaur, Lovely Professional University           Unit 3: Motivating and Compensating the Sales Force




             Unit 3: Motivating and Compensating the Sales Force                                Notes


             CONTENTS
             Objectives
             Introduction

             3.1  Motivating the Sales Force
                 3.1.1   Need for Motivation
                 3.1.2   Steps in Motivation

                 3.1.3   Maslow's Hierarchy of Needs
                 3.1.4   Herzberg's Two Factor Theory
                 3.1.5   Financial Motivation Techniques
                 3.1.6   Non-financial Motivation Techniques
                 3.1.7   Financial Incentives

             3.2  Compensating the Sales Force
                 3.2.1   Requirements of a Good Compensation Plan
                 3.2.2   Designing a Compensation Package

                 3.2.3   Types of Compensation Plans
                 3.2.4   Factors Influencing Compensation Scheme
                 3.2.5   Use of Bonus
                 3.2.6   Fringe Benefits
             3.3  Summary

             3.4  Keywords
             3.5  Self Assessment
             3.6  Review Questions

             3.7  Further Readings
          Objectives


          After studying this unit, you will be able to:
               Explain how to motivate the sales force
               Know how sales force is compensated

          Introduction


          Motivation of the salesman is important because the salesman has a monotonous job to perform
          and he gets fed up very soon and wants a change. Through motivation the salesman is stimulated
          to action, so that he gets interested in the job and performs his duties to the best of his capability.
          “The primary purpose of motivation is to aid salesmen to  satisfy their  goals by stimulating





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