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Unit 2: Performance Management System
Have you advised the employee what he has to do to improve performance and Notes
retain the job? Yes/No
Have you provided all the agreed assistance including training to the employee? Yes/No
Did you consider any requests for accommodation? Yes/No
Have you taken into account annual, sick, or to her leave taken during
the review period? Yes/No
Did you document the employee’s performance, your efforts to assist, the
employee’s actions and contributions to the improvement plan, etc.? Yes/No
Do you have copies of any notes of counselling and/or assistance to the
employee? Yes/No
Do you have copies of memoranda of counselling provided to the employee? Yes/No
Has there been due process prior to the administration of any discipline? Yes/No
Do you have a just cause to administer progressive discipline and/or use the
alternate discipline process, and the document to demonstrate the just cause. Yes/No
Task Design a research programme to identify the key differences in the performance
management system in Indian and foreign companies operating in India.
2.5 Electronic Performance Management
Electronic performance management (or e-performance management) offers great value
for money to the organizations and addresses its needs aptly. e-performance management is
essentially a PMS in the form of an online software package with multiplication modules that
is fully integrated with the organizational metrics. It provides greater flexibility, tracking, and
access of performance management to large number of employees and managers across the
organization, across the world at the press of a button. Bititci et al. (2000) point out that the main
benefit of using an IT platform for managing the performance management within an organization
is that the maintenance of the information contained within the systems becomes much simpler.
They also set up some requirements for an IT platform, which is suitable in such a situation. This
e-performance management software is readily available in the market as standard product, or
can be customized to meet a specific need of the organization.
The e-performance management product allows organizations to maintain a record of core
skills and competencies into the employee’s performance management process. e-performance
management provides templates for a wide application that could be used across organizations
spread in different parts of the world through one software module. e-performance management
template provides the following features:
1. Job – or individual – centered performance contracts
2. Uploading of performance criteria
3. Secure online appraisal with password
4. Automatic e-mail notification of completed appraisal to employee and manager
5. Workflow system to monitor appraisal progress
6. Archive retrieval possible for retrieval of previous period appraisals
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