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Unit 2: Performance Management System
Competency development is a carefully crafted process of research and data-gathering Notes
about fi rm’s managers and employees as they perform their daily work, with the goal of
determining the specific knowledge, skills and personal attributes required for excellent
performance in these actual jobs, roles or businesses.
The competencies and the need to develop them translates into a personal development
plan and the whole links into what is being tried to be achieved within the organization.
Electronic performance management (or e-performance management) offers great value
for money to the organizations and addresses its needs aptly.
The e-performance management product allows organizations to maintain a record of core
skills and competencies into the employee’s performance management process.
2.7 Keywords
Competencies: Competencies are the knowledge, skills and personal attributes required for
excellent performance in a job, role or specifi c business.
Competency analysis: Competency analysis is concerned with the behavioral dimensions of the
roles.
e-performance Management: It is IT-enabled performance management that comes as an
effective tool to leverage the full benefits of the system at a comparatively much lesser cost of
administration.
Performance Management: It deals with improving organizational performance by improving
employee performance.
2.8 Self Assessment
Fill in the blanks:
1. In the organization with performance management systems, ........................ had performance
pay and 76 percent rated performance.
2. The goals and objectives of an organisation determine the organizational ........................ .
3. ……………….. offers the same benefits of system of performance management at a much
lower cost.
4. ........................ is perhaps the most important function of performance management.
5. Performance management is regarded as a number of ........................ processes rather than
a single system.
6. ........................ are the knowledge, skills and personal attributes required for excellent
performance in a job, role or specifi c business.
7. ........................ is concerned with the behavioral dimensions of the roles.
8. Performance management is concerned with creating a culture in which organizational
and individual learning and development are a ........................ .
9. The performance management for ........................ deserves more attention.
10. The ........................ product allows organizations to maintain a record of core skills and
competencies into the employee’s performance management process.
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