Page 97 - DMGT517_PERFORMANCE_MANAGEMENT_SYSTEM

Performance Management System

Notes This process can vary; with personal projects and personal development plans at one end
of the continuum, and an organization-wide self-managed learning programme at the
other.

8.7 Keywords

Mentor: A mentor is an experienced manager who provides guidance to the junior manager or
professional and facilitates his/her personal development.
Mentoring: Mentoring is a fundamental form of human development where one person invests
time, energy, and personal know-how assisting the growth and ability of another person.

Performance monitoring: Performance monitoring may be defined as the process of appraising an
environment of continuous learning and development, maintaining the employee’s performance,
enhancing individual competencies to make them more productive for the organisation.

8.8 Self Assessment

Fill in the blanks:
1. The concept of mentors and protégés traces its origin to ............................ .
2. Mentoring is a dynamic and ............................ relationship in a work environment between a
manager (mentor) and an employee (protege) aimed at promoting the career development
of both.
3. A mentor who knows about a subordinate’s ............................ can help that person reach his
or her career goals.
4. The relationship of a mentor to a protégé is that of a staff capacity as opposed to a
............................ .
5. ............................ has something in common with coaching but, at its best, has a different
emphasis.

6. Many organizations provide orientation or training for mentors, to provide a base-line or a
............................ .
7. Cross-cultural research indicates that managers in different national cultures work from
different sets of ............................ .
State whether the following statements are true or false:
8. Mentoring is same as coaching.
9. The main purpose of the mentoring relationship is to help mentees develop their own
thinking and planning about their career and development.

8.9 Review Questions

1. How can a mentor help in improving the performance of employees?
2. “Mentoring is a dynamic and reciprocal relationship in a work environment between a
manager (mentor) and an employee (protege) aimed at promoting the career development
of both.” Discuss.
3. Each variant of the mentor role requires different skills. Is there any common skill which
helps in mentoring?
4. How mentoring is different from coaching?

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