Page 196 - DMGT505_MANAGEMENT_INFORMATION_SYSTEM

Unit 9: The Wireless Revolution

Notes
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Case Study University Administration and
Information Technology

A large university in extending its network and IT infrastructure to support all its
academic & administrative functions.

Current network infrastructure is used for internal personnel, payroll, accounting, students
registration, administration & financial functions. All the staff members should have a PC
connected to the college network and all students and non lead. Teaching staff have IT
staffs training, especially in the use of word processing & spreadsheet softwares. Labs are
also upgraded under the direction of computer centre. Since, the CSE Department is unhappy
with the services provided by the computer centre, these departments have well developed
labs of desktop PCs, Cabled & Networked for students. Staff in those department also
have been networked using a separate cabling system. Because the HOD believes that
with computing students there is danger that these knowledge will allow them a
unauthorized excess to staff data traffic.

Questions:
1. Principal of college is concerned that there is absence of strategic planning & control
and is unhappy with the situation.

2. Advise the principal on a course of action.
Source: Management Information System by Dharmenda and Sangeeta Gupta

9.8 Summary

 WiMAX is a wirless digital communications system also known as IEEE 802.16, that is
intended for wireless “metropolitan area networks”.

 With WiMAX, WiFi like data rates are easily supported, but the issue of interference is
lessened.

 Evolution-Data Optimized or Evolution-Data only, abbreviated as EV-DO or EVDO and
often EV, is a telecommunications standard for the wireless transmission of data through
radio signals, typically for broadband Internet access.
 M-commerce (mobile commerce) is the buying and selling of goods and services through
wireless handheld devices such as cellular telephone and personal digital assistants (PDAs).

 CRM is a multifaceted process, mediated by a set of information technologies that focuses
on creating two-way exchanges with customers so that firms have an intimate knowledge
of their needs, wants, and buying patterns.

 The expense and complexity of large-scale on-premise hosted CRM implementations has
lead companies to investigate the cost of on demand CRM solutions.

 SCM has evolved through the application of E-Business technologies into a powerful
strategic function.
 Supply Chain Management is the process of planning, implementing and controlling the
operations of the supply chain as efficiently as possible.

LOVELY PROFESSIONAL UNIVERSITY 191