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Unit 9: The Wireless Revolution

11. CRM 12. Self service CRM Notes
13. data 14. E-Business
15. Supply Chain Management 16. Cash-Flow

9.11 Further Readings

Books Bhatnagar, S.C. and K.V. Ramani, Computers and Information Management, Prentice
Hall of India Private Ltd, New Delhi, 1991.
Davis, Gordon B. and Margrethe H. Olsen, Management Information Systems,
McGraw-Hill Book Company, Singapore, 1985.

Goyal D.P., Management Information Systems (MIS), Deep & Deep Publications,
New Delhi, 1994.
Kenneth C Laudon and Jane P Laudon, Management Information Systems - Managing
the Digital Firm, 9th Ed. Pearson Education Asia, New Delhi, 2007.
O, Brien, James A., Management Information Systems , Galgotia Publications (P)
Ltd., New Delhi, 1991.
Post, Gerald V., Management Information Systems: Solving Business Problems with
Information Technology, Third edition, Tata McGraw-Hill Publishing Company
Limited, New Delhi, 2003.
Scott, George M., Principles of Management Information Systems, McGraw-Hill Book
Company, Singapore, 2003.

Online link www.freewimaxinfo.com

LOVELY PROFESSIONAL UNIVERSITY 193