Page 199 - DMGT505_MANAGEMENT_INFORMATION_SYSTEM

Management Information Systems Pooja, Lovely Professional University

Notes Unit 10: Enhancing Decision Making for the Digital Firm

CONTENTS
Objectives
Introduction
10.1 Decision Making and Decision Support Systems

10.1.1 Levels of Decision Making
10.1.2 Structured and Unstructured Decisions
10.1.3 Stages of Decision Making
10.1.4 Decision Support System

10.1.5 Need for an Expanded Framework
10.1.6 Types of Decision Support System
10.2 Business Intelligence and Decision Support
10.3 Business Decision Making and the Decision Making Process
10.3.1 Decision Making Process
10.4 Group Decision Support Systems (GDSS)

10.4.1 GDSS Characteristics and Software Tools
10.4.2 Features of GDSS
10.4.3 Goals of GDSS
10.4.4 Limitations of GDSS
10.5 Geographic Information System

10.5.1 Views of GIS
10.5.2 Components of GIS
10.5.3 Advantages of GIS
10.5.4 Applications of GIS
10.6 Summary
10.7 Keywords

10.8 Review Questions
10.9 Further Readings

Objectives

After studying this unit, you will be able to:
 Understand the concept of decision making and decision support system
 Discuss business intelligence and decision support
 Explain business decision making and the decision making process

 Describe GDSS and GIS

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