Page 120 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Unit 7: Learning in Training

 The effectiveness of learning can be defined in terms of learning being quick and sustained, Notes
effectively used, leading to creativity, and the development of a capacity for self-learning.

 The most complex form of learning takes place when training is concerned with the
attitudes and values of people. This is not only the most complex area, it is also the most
difficult and dangerous.

 The various elements involved in the process of learning are, (i) the training/teaching
organization, (ii) and the technology of training/learning, (iii) the trainer/teacher and,
(iv) the learner.
 Factors Affecting the Learning Process are Knowledge of results, Length of learning sessions,
Logical sequence, Repetition, Association of Ideas and Transfer of learning.

 The purposes that feedback serves is to support behaviours exhibited by the learner to
encourage learner behaviour and to correct or improve poor performance exhibited by
the learner
 For feedback to be effective the aspects of sincerity professionalism and correctiveness
must be present in the feedback.

7.7 Keywords

Cognitive Learning: Situations where information is stored and processed by mind without
explicit manipulation of reinforcers is called cognitive.
Feedback Balance: Feedback balance refers to the relative amounts of positive and corrective
feedback given to the learners.
Learning: Learning can be defined as any relatively permanent change in behaviour which
occurs as a result of practice or experience.
Specific Feedback: The feedback in which learner knows exactly what behavior is appropriate or
inappropriate.
Vague Feedback: Feedback that makes people confused about what they did.

7.8 Review Questions

1. Comment – “Learning is approached as an outcome – the end product of some process”?
Discuss
2. Define learning. Explain the purpose of learning.
3. Explain the various kinds of learning and suggest ways of strengthening the learning in
our lives.
4. Explain in detail the various factors affecting learning. How does each factor differ from
the another in terms of influence?

5. What are factors upon which a trainee’s learning from a formal classroom situation
depends?
6. Explain in detail the four basic reinforcement strategies employed in encouraging desirable
behaviour and discouraging undesirable behaviour.
7. Why do people learn? What is the significance of learning in organisational setting?
8. Discuss ten simple rules of learning and give ten major conditions for learning to be
effective.

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