Page 150 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Unit 9: Trainer’s Style

cultural roles and with other abilities, the four areas of competency and most of the individual Notes
competencies still bear a great deal of relevance to competencies described in more recent
studies cited above. Thus, researchers determined that the use of the 1989 model was still beneficial
for examining the question of what competencies are important and to what extent they should
be covered in academic course work related to the preparation of trainers. However, numerous
competency models for trainers have been developed across the world but most of them have
not been tested for validity. A similar untested model is given at the end of this unit. With the
above discussion on competencies for trainers, let us examine now the issues relating to selection
and training of trainers.
Self Assessment

Fill in the blanks:
1. …………….. influence by the teacher increases dependence by centralizing the authority
structure and/or restricting social access.
2. The trainer is require to possess Technical, Business, Interpersonal and …………….
competencies.

3. Budget and resource management skill is a part of …………… competency.
9.2 Trainer’s Skills

The trainer’s skills can be studied under the following heads:
1. Communication skills
2. Presentation skills
3. Questioning skills

9.2.1 Communication Skills

Communication skills should be extremely important to you as a trainer because much of your
time is spent transmitting, receiving, and processing verbal and nonverbal messages.
Demonstrating effective communication skills is one of the most important training delivery
competencies.

Basics of Communication

 Communication can be understood to mean a dynamic, two-way process whereby
information is transmitted and received. In training delivery dynamic communication is
especially important.

Unidirectional Communication
Did u know?
Communication in which the trainer speaks and students only listen – is not only boring
but is also ineffective for encouraging learning.
 Communication is not a one-way street but is a shared process involving two or more
people who interact dynamically. This highlights our belief that effective training should
be led by an instructor, but also participant-centered.

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