Page 185 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Training and Development System

Notes Skills Analysis: Analysis that provides techniques for repetitive manual operations and task
analysis for non-repetitive managerial and social jobs.
Work Analysis: studying the workflow activities, context and output of a job.

10.9 Review Questions

1. What is training evaluation? Explain the significance of training evaluation.
2. What is the contribution of Donald Kirkpatrick to training evaluation? Explain his four
level model of training evaluation.
3. Describe how will you go about if have to measure ROI for a mentoring programme.

4. How do you evaluate knowledge learning? How do you validate the test? What scoring
system do you follow?
5. Explain techniques of evaluation. Identify the one closest to your training needs.
6. Briefly enumerate any five methods available for measuring the outcome of training.
7. Discuss the various approaches for evaluating training. If you are the training manager,
what criteria would you adopt for organising a training programme for your own
company?
8. How do you monitor the trainees’ performance? How do you analyse the faults that may
arise during the performance of trainees’ tasks?
9. How do you measure transfer of training of a learner? What factors will help and hinder
transfer of training?
10. What are the major hurdles in cost-benefit analysis? How do you calculate training cost?
How do you measure training benefit?

Answers: Self Assessment

1. learner 2. application

3. feasibility 4. knowledge
5. individual 6. Programmed Institution
7. ultimate effects 8. decrease
9. improvement 10. Functioning

11. three 12. C.I.P.O.
13. interview 14. complexity
15. Fixed Cost

10.10 Further Readings

Books G Pandu Naik, “Training and Development – Text, Research and Cases”, Excel Books,
New Delhi
PL Rao, “Enriching Human Capital through Training and Development”, Excel Books,
New Delhi

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